CS
Casey S
1 reviews | Active since Mar 2016
21 Mar 2016, 05:43
Incorrect Debiting
Two weeks ago, R8999,33 was incorrectly debited from my bank account. I had to reverse this, because I was not liable for it. Then yesterday, another R8999,33 was debited. I have stopped any debit orders from going through for the time being, but they still keep taking huge chunks of money from me. My account is in R4000 credit, so I do not understand why they keep doing this.
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Cell C's replyOfficial
23 Mar 2016, 10:05Hello caseyjoy,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Mar 2016, 10:05
Official
Hello caseyjoy,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,