1 reviews | Active since Dec 2012
<p><br />Finally my insurance is linked to my contract after 7 months of going back and forth with Csurance and Cell C, however the debited amount is not what we agreed on.</p> <p>You guys debited R300 for insurance, I contacted Cell C yesterday and was advised that there is a pro-rata amount. That is not acceptable because it is not my fault that you guys only linked it in Jnuary.</p> <p>As per our previous telephonic conversations with Natasha from Csurance Complaints department she assured me that there will be no extra charges just the monthly p[remium.</p> <p> </p> <p>PLEASE CORRECT THIS!!!</p>
Based on the charges on your invoice indeed there is pro rate amount for insurance meaning it was activated only in January 2017.
We have referred your complaint to one of our team members for assistance. Be assured this matter will be resolved. Apologies for the inconvenience caused.
Regards
Cell C | MH
Best regards,
Based on the charges on your invoice indeed there is pro rate amount for insurance meaning it was activated only in January 2017.
We have referred your complaint to one of our team members for assistance. Be assured this matter will be resolved. Apologies for the inconvenience caused.
Regards
Cell C | MH
Best regards,
As per communication with Theodorah, she will liaise with C-surance and revert with feedback.
Regards
Cell C | PN
Best regards,
As per communication with Theodorah, she will liaise with C-surance and revert with feedback.
Regards
Cell C | PN
Best regards,
We have received feedback from C-Surance and were advised that you requested to be contacted at a convenient time.
Regards
Cell C | PN
Best regards,
We have received feedback from C-Surance and were advised that you requested to be contacted at a convenient time.
Regards
Cell C | PN
Best regards,
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