Incorrect debit
I settled my account with cell c however I was still being debited for my device. When I complained on hello Peter sikhumbuzo said that everything would be fixed now I received my statement for December and I am still being debited too much when I am only supposed to pay R69. I will not pay another R300 when he told me that from December I will only pay for data. I am tired of all cell c's issues. And I will be cancelling my contract for good next month.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
14 Dec 2015, 14:01Hello Celeste-Lesty,
Thank you for posting to us.
A follow up request has been sent to Skhumbuzo and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent to Skhumbuzo and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Dec 2015, 14:01
Official
Hello Celeste-Lesty,
Thank you for posting to us.
A follow up request has been sent to Skhumbuzo and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent to Skhumbuzo and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,