Incorrect Data- Purchased

<p>Good afternoon,</p> <p>to whom it may concern,</p> <p> </p> <p>on friday the 10/03/2017 i purchases 100rand Airtime, i then went on my phone to purchases my monthly bundel, accidentaly i purchases the wrong bundel, i request cellc to change it on there side. they said they can only change it if it where them they did it and see that i did it they cannot change it. i told them that, that is unfair as i'm sitting with an data bundel that i cannot do anything with and i dont think its right to expect of me to go buy another 100rand worth of airtime to purchases the correct one. i feel that cellc is wants to benefit all the way, and we must pull on the short end of the stick... i mean 14years i'm a loyal customer from cellc to get such a raw deal....i'm very, very unhappy with this...</p>