Incorrect billing since November 2021

I would like to report how badly I have been treated by my service provider cell c.

It's such a shame and a disgrace for such a big reputable company to do this to a customer who can barely make a living from the so -called "salary" I receive every month.

I have a R200 monthly contract with them and since November 2021 they have been charging me R350 and telling me its for content services that I do not even know or even subscribed to.

I received a call from a lady in their finance department after I threatened to cancel my contract assisting me to cancel the content subscriptions and logged a case for a refund with their finance department that I still haven't received up until now, today i received a statement from cell c saying at the end of January 2022 my bill is R350 again.

this is ***** and a **************** by a company every month