SM
Simon M

1 reviews | Active since Sept 2009

06 Jun 2018, 10:56

Incorrect billing on 2 different accounts

Hello

I have two accounts with Cell C. I signed up for fibre with Greencom and had one active account with them. I know have two accounts with Cell C Fibre.

I want to know why I am being billed for the one account (***9) and on my second account which is the correct one (***10) I am being billed for an incorrect amount which I never signed up for. Please can you send me all documentation which I signed for these two accounts.

Regards, Simon

0
Replies (2)
Cell C
Cell C's reply06 Jun 2018, 10:58
Official

Our team will investigate your query and provide you with feedback with the aim of resolving this matter.

Regards
Cell C | DA

Best regards,

Cell C
Cell C's reply07 Jun 2018, 10:14
Official

Moses confirmed that your query has been attended to.

Regards

Cell C | DA

Best regards,