BP
Byron P
1 reviews | Active since Apr 2013
01 Jan 2016, 16:16
Incorrect billing - no feedback from Cell C
I've sent an email to Cell C detailing that I've been overcharged months back but have never heard back from them.<br> <br> I have 2 contracts (that I no longer use) both are identical but I am being billed more than double every month for one of them, without reason from Cell C.<br> <br> Please investigate and feedback.
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Cell C's replyOfficial
02 Jan 2016, 08:35Hello MomentOfTruth,
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Jan 2016, 08:35
Official
Hello MomentOfTruth,
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,