1 reviews | Active since May 2016
INCORRECT billing - No feedback
<p>Upgraded my account from R199 per month to R99 per month. Now CELL C has charged me over R500 for 2 months. Cant get hold of customer care via the Call line. Cell C tried calling me once in response to my written complaint and has now listed my isse as being resolved. This is appaling feedback/customer service from Cell C.</p> <p> </p> <p>I want my money back! Please try calling more than once should I not answer!</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,