TT
Takalani T
1 reviews | Active since May 2015
07 Dec 2018, 12:13
Incorrect Billing and useless solution provided.
so i took a new contract on 8th november 2018 in sandton store. Yesterday 06/12/2018 i received a statement.. bravo. My new number is billed for Pinacle 1 GB which i dont have.
I logged ********** 254 with cell c. and confidence called and confirm that there is a billing error. What **** me off. The advise of "Go to sandton city and get a letter why they downgrade the contract and send the letter to us" Thats bull. i dont have time for **** and games. I need a credit note of R175.57 for Pinancle 1GB. i dont understand where this billing is coming from
This is bull service that im getting
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
07 Dec 2018, 12:34Good afternoon Takalani
We will ensure that this matter is attended in the manner expected. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We will ensure that this matter is attended in the manner expected. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Dec 2018, 12:34
Official
Good afternoon Takalani
We will ensure that this matter is attended in the manner expected. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We will ensure that this matter is attended in the manner expected. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
07 Dec 2018, 14:52Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply07 Dec 2018, 14:52
Official
Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
TT
Takalani T's updateReviewer Update
07 Dec 2018, 14:55i am still waiting for a confirmation of Credit Note on the amount of R17****
TT
Takalani T's update07 Dec 2018, 14:55
Reviewer Update
i am still waiting for a confirmation of Credit Note on the amount of R17****
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Takalani T's updateReviewer Update
10 Dec 2018, 13:35i am still waiting for a solution regarding this issue and no one seem to be able to process the credit note.
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Takalani T's update10 Dec 2018, 13:35
Reviewer Update
i am still waiting for a solution regarding this issue and no one seem to be able to process the credit note.