TN
Thuli N

1 reviews | Active since Nov 2015

15 Jun 2016, 05:11

Incorrect billing and rude service

<p>In february i took out a new contract and requested they terminate my old account..and they provided me with the termination cost and i paid R2097 to settle first account and got a new contract with two phone..a guy call Funo zama called me to confirm termination..but he re-activated the old contract now i am paying for 3 contracts and cell c...does not even care or want to sort out the mess made by one of the .Supervisors are clueless about the billing...****************..</p>

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Replies (1)
Cell C
Cell C's reply15 Jun 2016, 05:20
Official

We acknowledge receipt of the above and we'll ensure that it is looked into and a solution will be provided. Apologies for the inconvenience caused.

One of our consultants will contact you and assist.

Regards

Cell C | PN