Incorrect billing amount

Item: Cell C
Rating: 1
Author: Bongani S

My contract agreement is R219 and I'm billed R379, for premium that i cancelled in July ive called and called still no help, i need this resolved. Im not going to pay anything above what the contact says asist in this matter.

Helpful (0)

Replies (2)

Bongani S's updateReviewer Update

28 Aug 2025, 07:01

Good day, my issue was not resolved and it's been 4 days waiting for a phone call and still nothing. Is the issue going to be resolved this year or never.

Bongani S's update28 Aug 2025, 07:01

Reviewer Update

Good day, my issue was not resolved and it's been 4 days waiting for a phone call and still nothing. Is the issue going to be resolved this year or never.

Cell C's replyOfficial

28 Aug 2025, 07:38

Dear Bongani Sondwana,

Thank you for getting in touch.

We sincerely regret that your issue has still not been resolved and apologize for the ongoing delay. Your query has been escalated to our Team for urgent attention, and they will be in touch with you directly to assist further.

Thank you for your patience while we work to resolve this matter.

Kind regards,Cell C | TM

Cell C's reply28 Aug 2025, 07:38

Official