TS
Tibor S

1 reviews | Active since Mar 2009

14 Mar 2016, 08:23

Incorrect billing

My phone bill usually sits around R900 - R 1000 per month max.<br> All of a sudden, your balance checking system indicates that my next bill is over R2000.<br> <br> Clearly there is some mistake as there was nothing extra to justify this high bill for one month.<br> Please urgently investigate and rectify.

0
Replies (1)
Cell C
Cell C's reply14 Mar 2016, 09:26
Official
Hello poncho,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN