MS
Matthew S

1 reviews | Active since Oct 2015

01 Dec 2015, 08:06

Incorrect Billing!

About 2 months ago I opened up a contract with Cell C for one of their WiFi modens with 2GB of data per month. The deal is supposed to be R99 per month.<br> <br> Now R1250 has been debited from my account!!! I want answers! and I want that money to be put back into my account! If my other debit orders bounce, I will hold Cell C accountable for the penalty fees I receive because of their *********** way of doing things.<br> <br> I will also cancel my contract and I will NOT pay ANYTHING in order to do so. If this is not resolved, I will take it further.

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Replies (1)
Cell C
Cell C's reply01 Dec 2015, 08:27
Official
Hello Matthew27,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,