1 reviews | Active since Sept 2015
Good day.<br> I hereby wish to complain about incorrect billing on my 2meg data promo bundle for R150 contract. For the past 2 months I have been billed incorrectly for over R2429 for June and now for July I have been billed R 2954 for a contract that was supposed to be going for R 150. I could have had a 50 gig Telkom line installed and saved a lot more. Cell c has placed me on an out of rate bundle of R2000 without even calling me to inform me that they would actually place me on an open line contract without my authorisation. Even the store employees could not even answer me on why is it that that I was billed on an out of rate data bundle of 99c. Could someone from Cell c investigate why I was placed on an open rate contract and mislead that if the data bundles are depleted then I would be billed over R2000 instead of buying prepaid data bundles. These matter has caused me serous problems as they did not even specify that \certain websites"are billable on out of data rate. Why should I even continue to pay for a service that does not even cover 100%. Please investigate ASAP as I am no longer interested in been billed R2000 for a router. I would rather go Telkom fibre"""
Best regards,
Best regards,
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