SM
Shaun M

1 reviews | Active since Oct 2016

10 Jul 2017, 16:27

Incorrect Billing

<p>i have a contract with cell C, </p> <p>1. My cell phone was ****** from me, I reported it to be blocked in Jan 2017 but it was not, </p> <p>2. I requested that my cell phone be replaced, they declined my request yet they still debit insurance on a device I don't have.</p> <p>3. I get debited R1200 every month, but my contracts are R99 and R470, i reported this last month but they still persist</p> <p>4. i hate Cell C</p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply10 Jul 2017, 16:49
Official

We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply11 Jul 2017, 17:24
Official

Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,