Incorrect billing

<p>Cell c has incorrectly billed me. When I called them on the 1st of August I spoke to Yolanda at customer care who assisted me with my query & told me I will receive feedback in 2 days which did not happen. When I took up a wifi router contract with them I was not informed that its an open line. After a week of calling with regards to my query Donal called me & im still waiting for feedback. Since he said he is going to request for a call recording to find out if I was not told about my contract being an open line. Im so disappointed on how cell c treat their customers. Infact im no longer interested in continuing with this contract. They must take their wifi router back. I will go to telkom mobile im sure they will be more than happy to have me as their customers & they will treat me with the outmost respect.</p>