INCORRECT BILLING

<p>I joined Cell C at the begining of February 2016 moved from another terrible network service provider and thought I will find refuge at Cell C. Much to my disappointment, it has only been three months and I am already having problems. When I took up the contract with Cell C it was for R699 per month with a R1000.01 limit set on it, this was the case for the month of Feb and March 2016. But in April I all of a sudden had a "usage limit " of R50.00 added to my line without my knowledge and/or permission, which then resulted in my monthly payment being more than the contracted R699. I called and reported this and was told is was fixed, I also went and blocked any debit order from Cell C that will go over R699 on my account. Again in May I was told that my account is in arreas and I will have to pay R756 to avoid being cut off, I paid the money on the 13th May 2016. Today I woke up to another debit order of R719.00. This is really unacceptable!!!!!!!! Whenever I call to report this issue I am told that this "usage limit" issue has been corrected and NO ONE seems to have an answer as to why it was changed in the first place! I specifically requested for my limit to be R1000.01 and I signed for it to be this way, but suddenldy in April it changed, I do not know what trick you are trying to pull but it is not going to work on me. I will Block/Reverse any debit order that is more that what is on my contract and if need be I will cancel this stupid contract. </p>