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Honest N

1 reviews | Active since Apr 2010

10 Jan 2024, 15:11

Incorrect Billing

Another issue with CellC Can the Manager of Cellc contact me urgently

0
Replies (11)
Cell C
Cell C's reply10 Jan 2024, 15:30
Official
Dear Honest Shezi Ngubethole

Thank you for reaching out.

We have received your call back request . Please give a brief description of your query so we can assist/assign accordingly .

Regards
Cell C | NH
HN
Honest N's update10 Jan 2024, 15:51
Reviewer Update
I have upgraded my contract with Cellc to get unlimited voice minutes and only to find out that from Nov - Dec I was not given my unlimited minutes.

I found out that only now today, I was only given 300 minutes instead of unlimited as per what I was sold.
Cell C
Cell C's reply10 Jan 2024, 16:06
Official
Thank you for description , we have submitted your call request . We'll be in touch.

Cell C | NH
HN
Honest N's update10 Jan 2024, 17:33
Reviewer Update
I thought your Team would prioritize on my query and give me answers to my questions?
HN
Honest N's update10 Jan 2024, 17:52
Reviewer Update
Hi

I haven't received an calls from Cellc
They can call me now ***
HN
Honest N's update10 Jan 2024, 18:18
Reviewer Update
Im still waiting
***
HN
Honest N's update10 Jan 2024, 21:51
Reviewer Update
Thanks I got a call from Lerato but she will get more information for me tomorrow
HN
Honest N's update11 Jan 2024, 08:51
Reviewer Update
I'm just praying it won't take long to get answers from your billing Team
HN
Honest N's update11 Jan 2024, 12:29
Reviewer Update
Can you please chase your Teams to get back to me
I'm still waiting for their response
HN
Honest N's update11 Jan 2024, 13:01
Reviewer Update
Thanks For your help

Lerato called me back. She's still waiting on my pending queries.
HN
Honest N's update12 Jan 2024, 18:04
Reviewer Update
Hi Cellc Team

I'm still waiting for the final response from Lerato