AE
Alice E
1 reviews | Active since Feb 2018
14 Feb 2018, 12:36
INCORRECT BILLING
I phoned in I asked 5 days ago regarding my account that is R1795 , double payments, higher amount extra data.....not confirmed yet after i was told that they will have a look or listen to the voice recording. PLEASE TELL ME WHAT IS GOING ON!!! I for one, I cannot afford double payment. Arrange it correctly to avoid these type of queries. Nobody is getting back to me!! I need my account to be rectified and Cell C is just not doing there customer care wor****
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Replies (4)
Cell C's replyOfficial
14 Feb 2018, 13:11Good afternoon Alice
We will ensure that this matter it is looked into and a solution will be provided. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Feb 2018, 13:11
Official
Good afternoon Alice
We will ensure that this matter it is looked into and a solution will be provided. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
15 Feb 2018, 07:33Kindly refer to the email Moses sent for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Feb 2018, 07:33
Official
Kindly refer to the email Moses sent for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
16 Feb 2018, 08:41Moses confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Feb 2018, 08:41
Official
Moses confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
20 Feb 2018, 08:05As per communication, Moses is still working on the case.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Feb 2018, 08:05
Official
As per communication, Moses is still working on the case.
Regards
Cell C | PN
Best regards,