incorrect benefits received

To whom this may concern.

Dear Sir/Mam...

I am again disappointed with CellC and the information I had received when updating my contract. I was applicable to early renew my contract in September, off which I did thinking I should give cellc a second chance after my first experience. Never did I expect to be disappointed AGAIN. I was told that the additional benefits will kick in in December which is when my old contract would expire, that is fine. I did receive benefits but it was not the same as per my contract and what I was told over the counter. I was told that I will receive 2GB data for 24 months, never in the time I spent at the cellc store in Chatsworth Durban was I ever told that this data can be used only for their new black app which was only launched in October as per the call centre - listen to the call recordings for proof. How can I sign a contract in September agreeing to receive benefits applicable for something that was only launched in October...Further more, I tried to be okay with this whole thing by downloading the app. it now ask my to PAY per week or monthly...so I need to now pay subscription fees to received a benefit that I was supposed to get for FREE with my pinnacle 150 open line contract with is costing me over R399pm. I am not happy with this at all and do not appreciate not being informed of the correct benefits I will be receiving. Had I known about this earlier I would NOT have renewed this contract , instead taken it else where!!!!!!