1 reviews | Active since Oct 2016

28 Sept 2023, 14:34

incorrect amount debited

i'm starting to regret have a contract with you guys can someone please tell me why em i going to get debited 457 instead of 203 which i was paying for the past few months i called ur call center to enquire only to get hanged up on if you guys debit more than 203 for my data contract tomorrow i will reverse that payment

0
Replies (1)
Cell C
Cell C's reply28 Sept 2023, 15:14
Official
Good day  Nonhlanhla , 

Thank you for bringing this to our attention.
 
We're sorry to hear about your frustrating experiences with our customer service.  That's not the level of service we aim to provide. 

 Our team will investigate your case thoroughly and work towards a resolution. 

^TD