SR
Savannah R
1 reviews | Active since Feb 2023
01 Feb 2023, 14:46
Incorrect amount billed monthly
I chatted with a consultant from Cell C and signed up for a contract for R150 p/m. I have been charged the incorrect amount (R339) for months now. I have tried to resolve my query by emailing and phoning, and no one has helped me. The service has been pathetic and shocking.
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Cell C's replyOfficial
01 Feb 2023, 15:15Dear Savannah
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
Best regards,
Cell C's reply01 Feb 2023, 15:15
Official
Dear Savannah
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
^MN
Best regards,