INCORRECT ACCOUNT DEBIT

Part 1<br> For the last 4 months I was in contact to cancel my debit on my old account and debit my new account. Each month I called in to tell them to stop as I was being billed for failed debits. What makes matters worst is that they cancel my line and each month I have to call to re-instate with the same explanations.<br> <br> 10 days ago I got a call from [Email Removed] from Cellc acknowledging their error and was willing to refund me for the bank fees, until now with a few reminders, I don't even get a hello.<br> <br> Part 2<br> Last week I called the customer service number 140, to cancel a contract that is ending end of this month...I couldn't even hear the consultant as his mates on the background was having a party, he then transfers me to accounts which were closed...<br> Part3<br> I called this Wednesday again I called to cancel my contract that is ending soon and they go cancel my new existing contact which left me thinking that there was something wrong with my phone.<br> <br> So poor service and management, including team leaders do nothing to assist.