Incorrect account

Good day Cell C<br> <br> I logged a complaint 2 weeks ago (1 March) and Mpho helped me with the billing error. He advised that if I upgraded as the 24 month initial contract expired I will be on the R99 subs again, which i did. To my surprise the bill for end of March is at R450 again. I called the call centre on 10th March spoke to Thlabirwa Mohlala Sup. He said that the case will be resolved by Friday 13th March. It is the 17th March and i have NOT received any feedback....<br> <br> Cell C, It should NOT take a Hello Peter post to resolve an issue<br> <br> Regards,<br> Mahumisha