1 reviews | Active since Mar 2012
incoorect ugrading informatin by consultant
<p>Hi, on the 20th June i was contacted my a Cell C consultant , she offer an upgrade on my data sim where i was recieving 10gb data for R199, she sais there is a special for R199 fr 20 gb and that I can also share the dat with other cell C members. she said I need to got to a branch to find out how. She also sais the line will be a pen line compare to my old package which was a top up. I agreed on what she said.</p> <p>Then I discovered last month that my existing line is now a open line ehich has been a top up all the time, (a bill was run as we did not know it was a open line ).</p> <p> </p> <p>I called in several times for assistance. I put in complaint and was told i will be contacted in 2 days time. After 2 days I called and was told there was no compaint put in, i then put in a complaint again and recieved a reference number, unfortuanlatly I do not have have it now.</p> <p> </p> <p>I alo then discovered that I cannot share the data with any cell C number as the 1st lady has said and that i must open new accounts.</p> <p> </p> <p>It has now been again 3 days and nobody has called me again.</p> <p> </p> <p>I do not want this package anymore as i was mslead by the consultant.</p> <p> </p> <p>I am also not prepared to pay for the open line which she done without my consent.</p> <p> </p> <p>I expect a call asap please.</p> <p>there is more to the comlsint which i will soeak about one i recieve a call.</p> <p> </p> <p>UNHAPPY CLIENT</p> <p> </p>
Hi Saadiq
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Hi Saadiq
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Kindly respond to Theodorah's email for further assistance.
Regards
Cell C | PN
Kindly respond to Theodorah's email for further assistance.
Regards
Cell C | PN
Hi
A Big Thank you to Theodore, she is phenominal, she sorted my query with no hassle, Cell C should employ more people like her, Theodore I hopw your boss sees this, he needs to give you a promotion and pay increase. Thank you once again
Hi
A Big Thank you to Theodore, she is phenominal, she sorted my query with no hassle, Cell C should employ more people like her, Theodore I hopw your boss sees this, he needs to give you a promotion and pay increase. Thank you once again
