ED
EDINGTON D
1 reviews | Active since Nov 2013
28 Jan 2016, 10:31
INCONSISTENCY/IGNORANCE
This is the second time i have got a complaint against cellc call centre/upgrade consultants. I received an sms that m phone is due for an upgrade, i called 11 january only be told that i should call on the 25th, i did call on the 26th instead and the guy there said i should phone 28 today. I called today and was told i should call 26 February , , , , , , , , now am frustrated. Looks like some people don't know what they are doing there
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Cell C's replyOfficial
28 Jan 2016, 10:58Hello UddaySP,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply28 Jan 2016, 10:58
Official
Hello UddaySP,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN