MT
Mpumi T
1 reviews | Active since Aug 2022
16 Dec 2025, 07:10
Inconsiderate system
Cell C closed my line and haven’t reopened even though my account is paid it’s been 4 days now with a disconnected line on the festive season. I’ve also been asking them to cancel my contract with but haven’t been receiving any help regarding that.
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Cell C's replyOfficial
16 Dec 2025, 08:08Dear Mpumi Tshabalala,
Thank you for contacting Cell C regarding your account.
We apologise for the unpleasant experience you have had. Using the information provided here on Hellopeter, we have accessed your account and confirm that the EasyPay of R396.00 has been allocated to your account & your account linked to number *** has been reactivated. Please restart your line to stay connected.
Kindly note that EFT payments are allocated within 24 - 48 working hours provided that the correct reference has been used and the EasyPay payments are allocated within 5 days.
Thank you for choosing Cell C.
Kind regards,
Cell C | NZ
Thank you for contacting Cell C regarding your account.
We apologise for the unpleasant experience you have had. Using the information provided here on Hellopeter, we have accessed your account and confirm that the EasyPay of R396.00 has been allocated to your account & your account linked to number *** has been reactivated. Please restart your line to stay connected.
Kindly note that EFT payments are allocated within 24 - 48 working hours provided that the correct reference has been used and the EasyPay payments are allocated within 5 days.
Thank you for choosing Cell C.
Kind regards,
Cell C | NZ
Best regards,
Cell C's reply16 Dec 2025, 08:08
Official
Dear Mpumi Tshabalala,
Thank you for contacting Cell C regarding your account.
We apologise for the unpleasant experience you have had. Using the information provided here on Hellopeter, we have accessed your account and confirm that the EasyPay of R396.00 has been allocated to your account & your account linked to number *** has been reactivated. Please restart your line to stay connected.
Kindly note that EFT payments are allocated within 24 - 48 working hours provided that the correct reference has been used and the EasyPay payments are allocated within 5 days.
Thank you for choosing Cell C.
Kind regards,
Cell C | NZ
Thank you for contacting Cell C regarding your account.
We apologise for the unpleasant experience you have had. Using the information provided here on Hellopeter, we have accessed your account and confirm that the EasyPay of R396.00 has been allocated to your account & your account linked to number *** has been reactivated. Please restart your line to stay connected.
Kindly note that EFT payments are allocated within 24 - 48 working hours provided that the correct reference has been used and the EasyPay payments are allocated within 5 days.
Thank you for choosing Cell C.
Kind regards,
Cell C | NZ
Best regards,