Incompitent ghost people working on complaints

The 13/1/2015 I bought a R50 cell c voucher at Checkers Black rock Newcastle 10km from my home, whoop whoop stupid of me I lost it and tried to get it refunded O boy what a joke.<br> I phoned Cell C customer serv - the ghost person told me no Madam you have to go back to the store they have to give you a reprint of the voucher. Whoop whoop off Madam went to the store - at the store they told me they can not give me a reprint with the pin printed because of ***** the pin is only a lot of *** however the Voucher nr