INCOMPITANT COMPANY

I am DISGUSTED with Cellc. I am a client for 10 years and NEVER missed one payment. I uograded 2 weeks ago just to find out (a week later) that the handpiece I wanted is iut of stock. It was a samdung galaxy A72. Asked a manager to call me in regards, NEVER happened. Then I called back last Tuesdat 4 May 2021 and was asked if I want to change the device to something that is in stock. They offered me the samsung galaxy note 10lite. I agreed and was told that ai should have my order in 3 yo 7 working days. NEVER happened. I phoned in on Thursday to find out why I haven't received my waverbill yet. I spoke to a manager Michael who PROMISED to call me back yesterday 10 May 2021. NEVER happened. I called in today just to hear that they are out of stock with this phone as well. I WANT ANSWERS!! And promise Cellc I am NOT GOING AWAY. I will take this as high as possible. Even if it means I have to fly up to your head office and WALK into you CEO's office to demand my cellphone. THIS IS PATHETIC SERVICE. And if I was your Ceo, DOuglas Craige Stevenson, I woyld be ASHAME to have ANY affiliatiins with such a lot of incompitent useless people that DO NOT want to work. I give you 24hours to respond, if not I am going ahead with a lawsuit and reporting you with the consumer watch . I am NOT playing.