***********/ WORST SERVICE PROVIDER!!!!!

My arrears/Settlement amount had been paid in FULL in February, and proof of payment was sent through, cell C agents confirmed receipt thereof, when spoken to numerous Cell c agents at the time they advised me that it will take a week for my name to be cleared off their system. Last week i've been receiving emails and calls non stop from a debt collector named Nimble Group stating I owe Cell C a balance of R429,65 (utter ****) I called Cell C and an agent advised me that is has been escalated and I should call back on Tuesday(22 September 2020). I called back on Wednesday 23 September 2020 and another agent by the name of Catherine advised me that the legal team is still working from home and I should send an email to *** which was done and up until now no feedback has been sent whatsoever! I called Cell C AGAIN and another agent advised me that their Legal team is still working from home (why I have no idea as far as i am aware we are on Level 1 and it doesn't make a difference whether they are at home or at work as they still dont seem to be able to do their jobs!!!!) and I should call 084143 option 2. I call and no answer!

I am at my wits end with Cell C!!!!! !!!! Im being sent from pillar to post just for them not to have my name *****ed up due to their level of INCOMPETENCY!!!!!! Cell C's level of service is utterly DISGUSTING to say the least and I would not recommend them at all!!!!