SR
Sonet R

1 reviews | Active since Aug 2011

10 May 2017, 09:12

*********** that is what CELL C is

<p>I joined Cell C in November 2016 after an interview I saw on KykNet – Cell C stating that they are the best, promising good service etc. I have to say this was the worst decision I have ever made. Your staff at your shops are ***********. I get cut off every single week – I spend more time at your shops than with my family. You keep saying I’m behind in payment. But I’m not – you can check my statement that I receive every month. I’m a pensioner in my 70’s and need my phone for in case something happens. Your staff cannot assist me – I cannot phone, I cannot sms, I cannot WhatsApp. I would like to someone from your head office to sort out this problem. Because if you DO NOT CONNECT ME WITHIN 48HOURS I will take it that you are ending my contract with you and I will then go and look for another service provider that actually KNOW what they are doing. You staff at the shop says that they will see what the problem is, BUT YOUR STAFF DO NOT KNOW WHAT THEY ARE DOING!!! I'm actually requesting KykNet to take off your advert - BECAUSE it is misleading - I will tell everybody that you are the worst mobile network in SA. You do not know what you are doing.</p>

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Replies (1)
Cell C
Cell C's reply10 May 2017, 09:27
Official

Hi Sonet

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN