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Thatogatsi M
1 reviews | Active since Jan 2021
07 Jan 2021, 17:41
*********** telecommunication
I have been enquiring about my contract balance with Cell c for the past year. Been paying my account but they can't send an updated statement to see if I'm done paying or not. Been sending proof of payments with no assistance.
Been calling the call centre only to be assisted by rude agents with attitudes and their managers.
Always explain the fact that it's my credit record affected here and I'm not able to buy assets to name cause of their incompetence.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
07 Jan 2021, 18:02Hi Thatogatsi
Kindly send us a private reply with your ID number, we will assist you.
^PN
Kindly send us a private reply with your ID number, we will assist you.
^PN
Cell C's reply07 Jan 2021, 18:02
Official
Hi Thatogatsi
Kindly send us a private reply with your ID number, we will assist you.
^PN
Kindly send us a private reply with your ID number, we will assist you.
^PN
TM
Thatogatsi M's updateReviewer Update
12 Jan 2021, 01:02Im still awaiting my requested statement cellc.
Now I'm getting the very same treatment from the call centre representatives
Now I'm getting the very same treatment from the call centre representatives
TM
Thatogatsi M's update12 Jan 2021, 01:02
Reviewer Update
Im still awaiting my requested statement cellc.
Now I'm getting the very same treatment from the call centre representatives
Now I'm getting the very same treatment from the call centre representatives