*********** Technical Department!!

So, I need to reset my password for the Cell C Home View App on Android, however, the reset link has been send to my Cell C e-mail address ********** The question is where to access this e-mail. After 3 calls to the Call Centre it seems that the only way to access this mail is to first set up an account for this e-mail address via my Android device. When trying to verify the account settings, I received an error message stating that there are no communication to the incoming server (pop3.cellc.co.za). The obvious next step would be to get the correct "server settings" first to set up the account. After a visit to my local store in Mooirivier Mall, a call to the Cell C store in Matlosana Mall and 8 calls to the Cell C Technical Call Centre ( ********** 555). I still didn't receive even one feedback of someone that know what I am requesting;

During this time, I'v received the MMS/Internet settings for an Android device, one technician drop the call on me the moment he got confused with the inquiry and I've been transferred twice to another technical department only to receive silence on the other side after holding (and listening to annoying music) for more than 5 minutes. Two of the technicians tried to set up my gmail account and the last conversation I had, the lady took my number to get back to me. . . .

Not sure what to do as my patience is running out with this type of incompetence!! What is the reason for the word "Technical" department if there is clearly a huge lack of it??

If there is anyone out there that know the "server settings" (Server address and port for both incoming and outgoing server) for setting up a Cell C e-mail account it would be GREATLY appreciated!!!

Also, there should be an option for a zero rating, as one star is far above their abilities for service delivery!!