*********** stuff and Stincking attitude

I was at Cell C on Tuesday to book my phone for repairs and was requested to provide my insurance Policy number, I did not have it at the time and C Surance takes almost 2 hours to pick so I opted to cancel and come back the next day after I have contacted my insurance.

I got my policy number from C surance yesterday however couldnt go back to the shop to book it in till today. I got assisted by Sphiwe and on Tuesday it was Zanele who happaned to be present today. so I give them my details and they take their time not updating me as to what is happening, when i ask they told me the call was not closed on Tuesday (what Zanele booked) and they make it as if its someone else who did it. Then I am told i have to wait 24hours to get the call refreshed so I can book in my phone.

The attitude received from these two sales people is beyond anything I have ever seen and Zanele says to other sales as all customers are there with serious issues "I told you we smile too much" and that Sales lady whom i didn't get the name says she is going to smoke and hopefully she gets **** as "THESE CUSTOMERS ARE GIVING HER A HEADACHE"

I am shocked and yet not so much seeing that staff has been changed constantly at that shop. I will never do business with this shop, would not even recommend that you do anything with them. Customers are **** to them and they were not properly trained t o speak to clients.

Disgusted