*********** STAFF WHO CANNOT DO THEIR JOB

I had called Cell C on the 30/10/2015 to cancel my cellphone contract they advised there is a settlement fee that needs to be paid. so I paid it and faxed the proof of payment to the number provided then when I called they said they would still have to debit me for the month of Oct is said that's fine...<br> <br> I then get a message early November saying that my minutes for the month have be updated and that I have been loaded with my months airtime.<br> <br> so I contacted Cell c again, and after an argument they did go back and see that I had cancelled my contract and the lady told me ok, if none of the minutes given were used they will go ahead and cancel the contract..<br> <br> I get and email 13/12/2015 from Cell c saying Statement for Dec!!!!<br> <br> saying I still owe R467.30 on my contract after I settled and they debited!!!<br> <br> what else am I supposed to do to get this in their damn heads that I have cancelled my contract and this coming from Oct already!!!<br> <br> I am soooo livid at Cell C, their service is useless and I hope their network crashes and falls!!! like the service they have given me