NM
NJABULO M

1 reviews | Active since Oct 2017

15 Feb 2018, 17:12

*********** Staff in Boulders Cell C store

I'm not very pleased with the service i was given at Cell C store in boulders mall, the staff members are ***********, very playful and their attitude is very bad, i was assisted by a guy named Nicholas, i went there for a sim swap, i spent the whole 2hours there standing.

Somebody needs to look into this, this is not right, i am a paying customer for Cell c i don't deserve that kind of a service.

0
Replies (2)
Cell C
Cell C's reply16 Feb 2018, 07:14
Official

Thank you for notifying us of the above.

We want all our customers to be given proper service and be treated with the respect they deserve. This is not the norm or standard of service we want for our customers.

This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply16 Feb 2018, 13:03
Official

Maropeng confirmed that he has contacted you and apologized for the poor service. He has addressed this matter with the store manager.

Regards

Cell C | PN