RH
RENE H

1 reviews | Active since Jul 2011

02 Jul 2015, 09:30

*********** Staff at Cell C Call Centre

I am utterly disgusted with Cell C they advertise \free Facebook"to Cell C users who are on contract and top up contracts however I have been charged for Facebook on the 01.07.2015 when it should have been free. I have called more than 5 times to the call centre on the 01.07.2015 I have have even spoken to a team leader namely Vuyo I been promised call backs on two occasions on one occasion from Vuyo no one has called me back. I have two contracts with Cell C and have been with them for 4 years I am thinking of ending both contracts. What an unhelpful bunch. I want compensation for my data which have been depleted and I also want free facebook or i will take my business to Vodacom. I am tired of being with a slaap tyger network. <br> <br> <br> Disgruntled customer <br> <br> Rene Hinson"""

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Replies (1)
Cell C
Cell C's reply02 Jul 2015, 09:46
Official
Hello hellafix,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN