*********** Staff

Hi<br> <br> I am very upset at the level of competence of the staff (In Bayside Mall). On Friday 3 June 2015 i took lunch from work (Which is one hour) and made my way to Bayside malls Cellc in order to do a sim swop as i have lost my Blackberry z10 with my Prepaid Cellc simcard in it. The young gentleman (A Trainee BTW) advised that in order for me to go ahead with the sim swop, i need my ID, Utility Bill and a R10. I made my way there today (Monday 06 June 2015) to do the sim swop and i was assisted by a young lady (That seemed as if she did not want to be at work). She absolutely no customer skills but the way she pointed out that the utility bill i had need to be on MY name and not on somebody else's name. I then made my way down to Telkom to pick up a copy of an invoice and then made my way back to Cellc. After filling out a form to do the sim swop , i told her that i have one problem, that i cannot remember the last 5 numbers i called as it was 2 weeks ago that i lost my phone and i can only remember maybe one number. The consultant flat out told me she cannot help me to get my number back and well as her suervisor/collegue. How ridiculous is that???, how am i supposed to remember