*********** Staff

When upgrading my contract last year we requested change of ownership from my mothers name to mine. We were promised by the store this would be done. The debit order has been running off my bank account since the upgrade. I was then advised by my bank that I have no ITC record and the cell c account was not reflecting. When I called they first told me the account was in my name, 3 days later the account is still in my mothers name and only the debit order is in my name. Why did we sit in the store for nearly 3hrs for the staff and cell c not to do what was agreed upon. I am extremely unhappy and unsatisfied with the service I've received. During the process of the supposed change and also the \assistance"received"""