GT
Graham T

1 reviews | Active since Oct 2016

04 Nov 2016, 15:15

*********** Staff

<p>So I phone in to change my debit order. So consultant adviced me she changed it. But to my suprise you guys still took the debit order on the wrong day. ThenI phone your client care Deparment and what a waste of my time as I ask questions but your consultants cant answer me very strange. I did forward you a mail on ********** to stop the debit order because ill rather pay cash then to struggle with *********** staff.</p>

0
Replies (2)
Cell C
Cell C's reply05 Nov 2016, 07:26
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist with this matter.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply07 Nov 2016, 09:31
Official

Lungi confirmed that she has been in contact with you to assist with this matter. However, you advised her that you have been assisted already.

Regards
Cell C | PN

Best regards,