*********** Staff

I went to CellC at Centurion Mall to get a wifi router for R399 per month in November 2015 and was assisted by Johan who nolonger works there , but the router was not available. It then became available on the 4th of December 2015 and I signed a contract for R399 per month , when I got my bill in January 2016 was told I must pay R1366.47 which to me doesn't make sense and when I called the branch spoke to Brandon who was then advised by his manager that it was a glitch with the billing system and that they would get back to me of which they didn't only for me to then go back and made to wait for hours as the staff did not seem to know anything about why I was billed that much and the manager didn't bother to even explain anything and instead spoke to Brandon without even greeting me or explaining what was going on , however I will not pay that amount till I get an explanation as to why it's that high, my usage was capped at R50 so as to not exceed so I would appreciate a correct invoice