*********** staff

i had misplaced my phone and called in to have in hotlined then called back to reactivate it as i had found it. Now i have been debited R377. I am on a top up contract and my account was up to date which i always pay R188 per month. So the *********** agent decided to go and charge me a reconnection fee. Reconnection fee and debit reversal fee is charged for Customer's that have defaulted on their account. I WANT my R196.00 back into my account NOW as i didnt default on my account. <br> <br> *********** Agent and unreliable systems!!!!!! Cell number on query ***