*********** service yet again from Cell C.

This is now ridiculous after complaining about my debit order not going through on my 2nd contract my first contract has not gone off for this month . I have complained previously month after month and this has now affected my scoring and credit record. Now I have to pay an additional fee due to missed payments for the past 5 months I’ve been struggling with this. I contacted the call centre and they advised I should do a cash payment easier said then done as I must now go do a cash deposit use my petrol to go to the bank and stand in a line just to do a payment when something as simple as a debit order should of gone off and whose at fault???? . They are *********** at Cell C they should get proper training as they are useless how do you mess up debit orders???? I want a manager to contact me and sort this **** out ASAP I’ve had enough.