AJ
Aeysha J

1 reviews | Active since Sept 2022

16 Sept 2022, 12:02

*********** Service Provider

The worst customer service experience ever . I have been emailing them daily since 17th August 2022 the only responds I get is a automated email. Visiting the branch is useless as they give you the customer care line and email address who infact is of no help ***? Cell C debited my bank account twice on 6 August 2022 I went to my bank to enquire I then reverse the 1 debit which I am allowed to as you received the amount due. I now get messages and calls I am in arrears. I email the proof of payment daily with no reply but automated messages. Today I got a email to ask my bank *** I visited the bank on several occasions and cell C. Mind you I requested someone to call and no one has contacted me since the 17th August 2022! If I could rate 0 I would !

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Replies (3)
AJ
Aeysha J's update16 Sept 2022, 12:33
Reviewer Update
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AJ
Aeysha J's update16 Sept 2022, 13:16
Reviewer Update
Please check your systems as that is not correct! And do yourself a favor go check the emails and proof sent . There was no debit order for the month of September. Just prove how *********** Cell C is pathetic ! No wonder you guys don't have a future.
AJ
Aeysha J's update16 Sept 2022, 14:37
Reviewer Update
Reply privately and still talk ***.