MM
Malibe M
1 reviews | Active since Jun 2018
13 Sept 2022, 07:57
*********** service in all departments.
Good morning
Months later still my issue hasn’t been resolved. I spoke to a Moses Mo***eng he assured me that the payments that were made were allocated and my balance was R960.00. He sent banking details and I made the final payment, I sent him 3 email then he responded after I threatened to report him, I asked him to send me a detailed balance since the account has been settled he responded by bouncing me off to another department which didn’t call or send an email. Last week I checked my credit profile and it’s still there yet I have settled the account. Please note that if not happy with the outcome I will be reporting the matter further.
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Replies (4)MM
Malibe M's updateReviewer Update
13 Sept 2022, 08:57I have sent emails I have forwarded the proof of payments the agents calls but they don’t finish what they started now I’m complaining about Moses mo***eng instead of getting hold of him your asking me to embark on the same process that I have done twice…. What the hell you think that I don’t have anything better to do? You have listed my name on itc yet I have settled the account. If this issue hasn’t been resolved by the end of September I will be laying a formal complaint with your regulatory authority, because your company is full of ****😡😡😡😡😡
MM
Malibe M's update13 Sept 2022, 08:57
Reviewer Update
I have sent emails I have forwarded the proof of payments the agents calls but they don’t finish what they started now I’m complaining about Moses mo***eng instead of getting hold of him your asking me to embark on the same process that I have done twice…. What the hell you think that I don’t have anything better to do? You have listed my name on itc yet I have settled the account. If this issue hasn’t been resolved by the end of September I will be laying a formal complaint with your regulatory authority, because your company is full of ****😡😡😡😡😡
MM
Malibe M's updateReviewer Update
13 Sept 2022, 10:37From my credit check.
MM
Malibe M's update13 Sept 2022, 10:37
Reviewer Update
From my credit check.
MM
Malibe M's updateReviewer Update
13 Sept 2022, 12:06I I will await for your call, but your company has the tendency of responding to their clients.
MM
Malibe M's update13 Sept 2022, 12:06
Reviewer Update
I I will await for your call, but your company has the tendency of responding to their clients.
Cell C's replyOfficial
13 Sept 2022, 12:45We understand your skepticism, however, we will contact you.
^MP
^MP
Cell C's reply13 Sept 2022, 12:45
Official
We understand your skepticism, however, we will contact you.
^MP
^MP