1 reviews | Active since Feb 2013
*********** service! Can't do basic paperwork
1st issue:<br> Went into to the Waterfront branch 3 times!!!! to change ownership of contract. After more than 5 months nothing has been done yet I am still paying the account.<br> <br> 2nd issue:<br> I missed my debit order this month. Rep**** via the Cell C sms service with new date of debit order + amount outstanding. Nothing happened. I phoned the call centre (140) again after seeing the debit order didn't go off. Nothing happenend. I phoned the call centre (140) AGAIN after seeing the debit order didn't go off once again. Surprise surprise...nothing happend.<br> <br> Today, my service got cut off...thanks Cell C. This is how paying customers get rewarded. You take the money from hardworking people that go through the trouble to set things straight and cut them off from doing business.<br> <br> How will Cell C compensate me?
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist with these issues.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist with these issues.
Regards
Cell C | PN
Best regards,
