1 reviews | Active since Feb 2012
*********** Service
*********** Service
We have reported the below to Hello Peter, Cell C responded, but from there, there is no communication at all, we tried calling the number on the email that was sent to us but there is no answer or any update with the issue we are complaining about, up to so far my conclusion is that CELL C does not care about it's client.
We reported a ********** account 2018 that was opened at Cell C with my wife's ID number, Cell C told us that the matter has been resolved and they sent us a confirmation letter that the matter is resolved, but to our surprise we just discovered that the Cell C re-activated a 9 years old old account that was closed and linked it to the ********** account and now my wife is suffering and cell c do not respond.
One of the store assistant from Lakeside mall advised my wife to go to Cell C Head office to have this matter resolve which i am not sure if Cell C will resolve it immediately and also compensate for all the troubles they caused us and the travelling to their offices.
Your urgent assistance will be much appreciated
Why take so long to remove it from credit score?
Why wasn't account informed about removing the account where they end up Reactivating the account that was closed back in 2013 and link it to the ***** account?
Why take so long to remove it from credit score?
Why wasn't account informed about removing the account where they end up Reactivating the account that was closed back in 2013 and link it to the ***** account?