*********** SERVICE

Good day I have a contract with cellc and i upgraded in April 2018 to receive a laptop and i discovered that the disc drive is not working i then contacted cellc for assistance on the 16May 2018 then received a ref number CCD260773 to be informed that i will be contacted with 14 days but no call was received, then on 22May 2018 i called again to make a follow up still i was promised that i will receive a phone call then later on i was called in June only to be told that cellc cannot come to collect the laptop i have to take it to HP as it is their laptop and cellc only fixes 7days after receiving eventhough i have a contract with cell c.

I now have a laptop thats not working properly yet im paying for it