LS
Lee-Ann Swanepoel

1 reviews | Active since May 2017

09 Nov 2017, 17:38

*********** Service

I've been receiving constant calls from Cell C regarding my cell phone account which is in arrears for 1 month... they even disconnected my line for 2 days.

Needless to say that my account is up to date. Every time when I take their call they start off by telling my they phoning about my account and then cut the call. So I phoned the customer service myself... notes says account in arrears but the account reflect up to date. What the hec?? And then you still disconnect my line for 2 days??? AND MY ACCOUNT IS UP TO DATE!!!! I really dont know what next? Rather phone people that phone bill is more than R500 and hugely in arrears than me... which IS UP TO DATE!!!!!!!!!

0
Replies (2)
Cell C
Cell C's reply10 Nov 2017, 07:38
Official

Good morning Lee-Ann

We have requested one of our team members to look into this matter and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply15 Nov 2017, 15:27
Official

Good day Lee- Ann

Please be advised that Mpho tried contacting you with no luck. Please respond to the email sent.

Regards

Cell C | MM

Best regards,