*********** Rana Apolis and Pontsho Maleka

I called on the 30th of March by 13h00am and spoke to Rana Apolis a consultant who could not blacklist my phone due to some error she was getting from her side , call was transferred to the supervisor on duty: Pontsho Maleka who also failed to assist and even claimed to escalate the matter for me and said I should get a call in 24 hours he also asked me to go to the cell c store in the morning for my headsets to be blacklisted ,I even told this *********** team leader that I am not willing to do that as I called customer service I expect to get service , in the morning I went to a cell c store at centurion mall the lady who was assisting me called some department that was supposed to blacklist the headset , the phone was handed over to me for security questions, I spoke to Sinothemba who guaranteed me that the headsets is being blacklisted and and give us a ref number :***, the next thing on the 31 March I receive an sms to call the 140 number as the phone was not blacklisted successfully, cell c hire *********** stuff or their system sucks same as their network, I cannot be running for service , cell c is saying to the person who stole my phone they can continue using it.